Returns & Exchanges
At JETS, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Our streamlined process ensures your high-fashion pieces find their perfect fit or your money back.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
Label and Ship
Print your prepaid shipping label from the portal and drop off your package at any authorized carrier location.
Quality Check and Refund
Once our warehouse team inspects the returned garments, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing